GP Appointment Access & Waiting Times by ICB
Real NHS England GP appointment data for April 2026, across all 35 Integrated Care Boards and 7 NHS regions β plus the Gera GP Access Score.
How long does it take to get a GP appointment in England?
As of April 2026, 44.6% of GP appointments in England took place on the same day they were booked, from 29.9 million appointments, with 60.8% face-to-face and 6.3% waiting 28+ days, per NHS England data. Gera re-dates this monthly across 35 ICBs.
| Measure | Value | What it means |
|---|---|---|
| Same-day appointments | 44.6% | Booked and seen the same day |
| Within 7 days of booking | 68.7% | Same day + 1 day + 2β7 days |
| Waited more than 28 days | 6.3% | Longest booking-to-appointment band |
| Face-to-face | 60.8% | Telephone 24.0%, video/online 11.4% |
| Did not attend (DNA) | 4.1% | 89.7% attended |
| Total appointments | 29,909,065 | ICB-level appointment-book extract |
Check GP appointment access in your area
Pick your Integrated Care Board to see its real latest same-day, face-to-face and 28+ day rates vs the England average.
Select your ICB to see its real latest same-day rate, face-to-face share, did-not-attend rate, and how it ranks against all 35 English ICBs on the Gera GP Access Score.
ICBs with the lowest same-day GP access (April 2026)
| Integrated Care Board | Same-day rate | Gera GP Access Score |
|---|---|---|
| Bristol, North Somerset and South Gloucestershire | 37.5% | 19.8 / 100 |
| Derby and Derbyshire | 39.0% | 58 / 100 |
| Bath and North East Somerset, Swindon and Wiltshire | 39.1% | 43.7 / 100 |
| Somerset | 40.1% | 45.8 / 100 |
| Leicester, Leicestershire and Rutland | 40.2% | 82.6 / 100 |
| Kent and Medway | 40.5% | 31.3 / 100 |
| Gloucestershire | 40.8% | 56.5 / 100 |
| Lancashire and South Cumbria | 41.6% | 83.2 / 100 |
| Norfolk and Suffolk | 42.0% | 82.5 / 100 |
| North East and North Cumbria | 42.0% | 75 / 100 |
Easiest GP access (highest Gera GP Access Score): Black Country (100/100), Essex (97.6/100), Staffordshire and Stoke-on-Trent (94/100), West Yorkshire (86.9/100), Shropshire, Telford and Wrekin (85.3/100).
Hardest GP access (lowest Gera GP Access Score): South East London (0/100), Hampshire and Isle of Wight (17.9/100), Bristol, North Somerset and South Gloucestershire (19.8/100), Devon (24.9/100), Kent and Medway (31.3/100).
GP appointment access by NHS region
- South West (41.6% same-day)
- Midlands (46.4% same-day)
- East of England (44.8% same-day)
- North West (44.9% same-day)
- South East (43.1% same-day)
- North East and Yorkshire (43.1% same-day)
- London (46.8% same-day)
Appointment-mode deep dives
All 35 Integrated Care Boards
- Bath and North East Somerset, Swindon and Wiltshire (39.1% same-day)
- Birmingham and Solihull (50.7% same-day)
- Black Country (51.7% same-day)
- Bristol, North Somerset and South Gloucestershire (37.5% same-day)
- Central East (46.5% same-day)
- Cheshire and Merseyside (47.7% same-day)
- Cornwall and the Isles of Scilly (44.1% same-day)
- Coventry and Warwickshire (53.4% same-day)
- Derby and Derbyshire (39.0% same-day)
- Devon (44.9% same-day)
- Dorset (42.3% same-day)
- Essex (44.6% same-day)
- Gloucestershire (40.8% same-day)
- Greater Manchester (44.3% same-day)
- Hampshire and Isle of Wight (42.3% same-day)
- Herefordshire and Worcestershire (44.2% same-day)
- Humber and North Yorkshire (42.6% same-day)
- Kent and Medway (40.5% same-day)
- Lancashire and South Cumbria (41.6% same-day)
- Leicester, Leicestershire and Rutland (40.2% same-day)
- Lincolnshire (44.7% same-day)
- Norfolk and Suffolk (42.0% same-day)
- North East and North Cumbria (42.0% same-day)
- North East London (46.0% same-day)
- Northamptonshire (44.9% same-day)
- Nottingham and Nottinghamshire (44.8% same-day)
- Shropshire, Telford and Wrekin (47.9% same-day)
- Somerset (40.1% same-day)
- South East London (43.4% same-day)
- South West London (46.0% same-day)
- South Yorkshire (44.5% same-day)
- Staffordshire and Stoke-on-Trent (47.9% same-day)
- Surrey and Sussex (45.0% same-day)
- West and North London (48.8% same-day)
- West Yorkshire (43.9% same-day)
How the Gera GP Access Score is calculated
The Gera GP Access Score (0β100) is computed transparently from the real NHS England April 2026 appointment figures for each Integrated Care Board. For every ICB we take a raw composite of same-day appointment rate + face-to-face rate β did-not-attend rate, then min-max normalise that composite across all 35 English ICBs so the easiest-access area scores 100 and the hardest scores 0. Every input is an exact count divided by the ICB's total appointments from the NHS England ICB-level appointment-book extract β no estimates, weights from outside the data, or survey figures are mixed in. The score is reproducible from the published CSV.
Related NHS data on GeraClinic
GP appointment waiting times: frequently asked questions
- How long does it take to get a GP appointment in England?
- In April 2026, 44.6% of GP appointments in England took place on the same day they were booked, from 29.9 million recorded appointments, and 68.7% happened within 7 days of booking. 6.3% waited more than 28 days. Source: NHS England Appointments in General Practice, April 2026.
- What percentage of GP appointments in England are face-to-face?
- In April 2026, 60.8% of GP appointments in England were carried out face to face, 24.0% by telephone, 11.4% by video or online, and 1.3% as home visits. Source: NHS England Appointments in General Practice, April 2026.
- Which ICBs have the longest GP waiting times in England?
- Same-day GP access varies widely between Integrated Care Boards. In April 2026, Bristol, North Somerset and South Gloucestershire had the lowest same-day rate at 37.5%, against an England average of 44.6%. By the Gera GP Access Score, Black Country (100/100) offers the easiest access and South East London (0/100) the hardest, across all 35 ICBs.
- What is the GP appointment did-not-attend (DNA) rate?
- In April 2026, 4.1% of GP appointments in England were recorded as "did not attend" (DNA) β 1,224,241 missed appointments β while 89.7% were attended. Source: NHS England Appointments in General Practice, April 2026.
- What is the Gera GP Access Score?
- The Gera GP Access Score (0β100) combines an ICB's same-day appointment rate plus its face-to-face rate, minus its did-not-attend rate, then min-max normalises that composite across all 35 English ICBs so the easiest-access area scores 100 and the hardest scores 0. It uses only the real NHS England April 2026 figures and the methodology is published and reproducible.
Can't get a GP appointment when you need one?
Only 44.6% of GP appointments in England are same-day. GeraClinic connects you to a UK-registered GP online β often in under 30 minutes, including evenings and weekends.
Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β Appointments in General Practice (April 2026, published 28 May 2026).