Video and online GP Appointments by ICB
Real NHS England data for April 2026: the share of GP appointments delivered video and online, across all 35 Integrated Care Boards.
What percentage of GP appointments in England are video and online?
As of April 2026, 11.4% of GP appointments in England were video and online appointments, from 29.9 million recorded appointments. Appointments delivered by video call or secure online consultation β the fastest-growing remote mode. The share varies across all 35 Integrated Care Boards. Source: NHS England, April 2026.
| Integrated Care Board | Video and online share | vs England |
|---|---|---|
| Dorset | 19.7% | +8.3pp |
| Nottingham and Nottinghamshire | 16.5% | +5.1pp |
| Devon | 16.3% | +4.9pp |
| Shropshire, Telford and Wrekin | 16.1% | +4.7pp |
| Northamptonshire | 15.9% | +4.5pp |
| Surrey and Sussex | 14.6% | +3.2pp |
| Birmingham and Solihull | 14.1% | +2.7pp |
| Black Country | 14.1% | +2.7pp |
Lowest video and online share: Lancashire and South Cumbria (6.1%), Greater Manchester (7.1%), Kent and Medway (7.3%), West and North London (7.9%), Bristol, North Somerset and South Gloucestershire (7.9%).
Check GP appointment access in your area
See your ICB's video and online share alongside its same-day rate, did-not-attend rate and Gera GP Access Score.
Other appointment modes
Video and online GP appointments: frequently asked questions
- What percentage of GP appointments in England are video and online?
- In April 2026, 11.4% of GP appointments in England were video and online appointments. Appointments delivered by video call or secure online consultation β the fastest-growing remote mode. This varies by Integrated Care Board across all 35 English ICBs. Source: NHS England Appointments in General Practice, April 2026.
- Which areas use video and online GP appointments the most?
- The share of video and online GP appointments differs markedly between ICBs. This page ranks all 35 English Integrated Care Boards by their real video and online appointment share for April 2026, against the England average of 11.4%. Source: NHS England Appointments in General Practice, April 2026.
Prefer a GP appointment that fits your schedule?
11.4% of GP appointments in England are video and online. GeraClinic connects you to a UK-registered GP online β book by video or phone, often in under 30 minutes.
Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β Appointments in General Practice (April 2026, published 28 May 2026).