Comparison Β· Updated April 2026
GeraClinic vs Babylon
GeraClinic is a private direct-to-consumer telemedicine platform operating in 60+ countries with pay-per-visit consultations from Β£15, e-prescriptions, and GeraCoins cross-product rewards. Babylon Health operated a combined NHS GP at Hand and private app primarily in the UK, US, and Rwanda; the UK NHS GP contract was wound down in 2023 and most consumer services have been discontinued. If you previously used Babylon / GP at Hand for private same-day consultations, GeraClinic is the direct replacement outside NHS care.
At-a-glance comparison
| Dimension | GeraClinic | Babylon |
|---|---|---|
| Consultation price (general medicine) | From Β£15 per visit, pay-per-visit | From ~Β£29 historical private visit; NHS GP at Hand wound down 2023 |
| Country coverage | 60+ countries, direct-to-consumer | UK / US / Rwanda (consumer services largely wound down) |
| Service model | Private direct-pay, no insurance required | Was NHS-commissioned (GP at Hand) + private app |
| Time to see a doctor | Under 10 minutes on-demand general | Same-day appointments (when service active) |
| E-prescriptions | UK EPS + local integrations in 60+ countries | UK EPS (when service active) |
| Local payments (IDRAM, M-Pesa, cash) | Native in every launch market | UK card / insurance historically |
| Cross-product rewards | GeraCoins redeemable across 31 Gera products | None |
Babylon figures per Babylon Health public disclosures and BBC / NHS reporting 2022β2023.
4 concrete differentiators (with data)
- Still operating, in 60+ countries. Babylon Health's consumer app and NHS GP at Hand service wound down in 2023. GeraClinic is live today and expanding to new markets monthly.
- Β£15 pay-per-visit, no plan required. Babylon's private consultations started at about Β£29; GeraClinic's starting price is roughly half, with no subscription or insurance requirement.
- Specialist booking in 24 hours. GeraClinic offers 24-hour specialist appointments across cardiology, dermatology, and mental health in every launch market. Babylon's specialist coverage was UK-centric and limited in its final consumer years.
- Cross-product rewards. Every Β£1 spent on GeraClinic earns 1 GeraCoin, redeemable across 31 Gera products (home services, jobs, learning, delivery). Babylon had no cross-product loyalty programme.
Frequently asked questions
Is GeraClinic a direct Babylon Health replacement?
For direct-to-consumer private telemedicine, yes. GeraClinic offers pay-per-visit private GP consultations from Β£15, e-prescriptions, and specialist referrals. Babylon Health's consumer app wound down its UK GP at Hand NHS service in 2023; GeraClinic fills that private, cash-pay gap globally.
Does GeraClinic operate on the NHS like GP at Hand did?
No β GeraClinic is a private pay-per-visit service, not an NHS-commissioned GP practice. If you need NHS care in the UK, use your registered NHS GP. Use GeraClinic for same-day private consultations, evening/weekend cover, or cross-border care while travelling.
How much does a GeraClinic consultation cost compared to Babylon?
GeraClinic general consultations start at Β£15 pay-per-visit. Babylon's historical private consultations were priced from around Β£29 per visit; most UK users accessed it free via the NHS GP at Hand contract, which has since been discontinued.
Which countries does GeraClinic serve?
GeraClinic operates in 60+ countries including the UK, Armenia, Georgia, Azerbaijan, Uzbekistan, Kenya, Uganda, and Ghana. Babylon Health's primary consumer footprint was the UK, US and Rwanda; several of those consumer services have been wound down.
Can I get an e-prescription from GeraClinic?
Yes. GeraClinic issues e-prescriptions in every market local regulation allows, including UK EPS-integrated pharmacies, Armenian e-Receipt, and Kenyan partner pharmacies. Controlled substances follow per-country restrictions.
Need a private GP today?
Book a consultation from Β£15 β same-day availability in 60+ countries.