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North East Ambulance Service NHS Foundation Trust β€” Ambulance Response Times

Real NHS England Ambulance Quality Indicators (AmbSYS) for May 2026, covering the North East and Yorkshire region. Org code RX6.

What is the ambulance response time for North East Ambulance Service NHS Foundation Trust?

In May 2026, North East Ambulance Service NHS Foundation Trust recorded a mean Category 1 (life-threatening) ambulance response time of 6 minutes 12 seconds β€” within the 7-minute target β€” and a mean Category 2 (emergency) response of 18 minutes 30 seconds against an 18-minute standard, per NHS England AmbSYS. Its Gera Ambulance Performance Index is 100/100. Gera re-dates this monthly.

Source:NHS England β€” Ambulance Quality Indicators (AQI), AmbSYSΒ·as of May 2026updated monthly (last: )
Gera Ambulance Performance Index100 / 100Combines this trust's Category 1 (6 minutes 12 seconds) and Category 2 (18 minutes 30 seconds) mean response times against their 7-minute and 18-minute targets. England scores 75.3.How this index is calculated
North East Ambulance Service NHS Foundation Trust ambulance response times β€” May 2026 (NHS England AmbSYS, OGL v3.0)
CategoryMean response90th centileEngland meanTarget (mean / 90th)
Category 1 (life-threatening)6 minutes 12 seconds10 minutes 40 seconds7 minutes 52 seconds7 min / 15 min
Category 2 (emergency)18 minutes 30 seconds36 minutes 51 seconds29 minutes 13 seconds18 min / 40 min
Category 3 (urgent)48 minutes 47 seconds111 minutes 33 seconds107 minutes 49 seconds60 min / 120 min
Category 4 (less urgent)62 minutes 8 seconds134 minutes 47 seconds148 minutes 50 secondsβ€” / 180 min

On the latest month, North East Ambulance Service NHS Foundation Trust's Category 1 mean was within the 7-minute target and its Category 2 mean was above the 18-minute target, across 43,178 total incidents. These are monthly averages and not a prediction for any single 999 call.

Estimate response time at North East Ambulance Service NHS Foundation Trust

Choose an emergency category to see the real latest response time vs the England average and the fastest trust.

At North East Ambulance Service NHS Foundation Trust, the latest mean Category 2 ambulance response time was 18 minutes 30 seconds, with a 90th-centile of 36 minutes 51 seconds β€” meaning 9 in 10 Category 2 responses arrived within that time.

Mean response
18 minutes 30 seconds
vs England average
-11 min
England 29 minutes 13 seconds
Gera Ambulance Performance Index
100 / 100

National Category 2 mean target: 18 minutes. This trust is above target on the latest month. The fastest trust for Category 2 this month is North East Ambulance Service NHS Foundation Trust at 18 minutes 30 seconds. Figures are monthly averages, not a prediction for any single call.

Category 2 calls are emergency, such as a suspected stroke or heart attack. If this is a real emergency, call 999 now β€” do not wait. This tool reports historical averages only.

Across 43,178 total incidents at this trust in the latest month. Source: NHS England Ambulance Quality Indicators (AmbSYS), May 2026.

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North East Ambulance Service NHS Foundation Trust ambulance response times: FAQs

What is the ambulance response time for North East Ambulance Service NHS Foundation Trust?
In May 2026, North East Ambulance Service NHS Foundation Trust recorded a mean Category 1 (life-threatening) response time of 6 minutes 12 seconds and a mean Category 2 (emergency) response time of 18 minutes 30 seconds. The national targets are 7 minutes and 18 minutes respectively. England averages were 7 minutes 52 seconds (C1) and 29 minutes 13 seconds (C2). Source: NHS England AmbSYS, May 2026.
How fast do ambulances arrive for a heart attack in the North East Ambulance Service NHS Foundation Trust area?
A suspected heart attack is usually a Category 2 call. In May 2026, North East Ambulance Service NHS Foundation Trust had a mean Category 2 response time of 18 minutes 30 seconds and a 90th-centile time of 36 minutes 51 seconds (9 in 10 responses were within this). The most life-threatening calls (Category 1, e.g. cardiac arrest) had a mean response of 6 minutes 12 seconds. These are monthly averages, not a guarantee for any single call. Source: NHS England AmbSYS, May 2026.
Is North East Ambulance Service NHS Foundation Trust meeting the ambulance response targets?
On May 2026 data, North East Ambulance Service NHS Foundation Trust’s Category 1 mean of 6 minutes 12 seconds was within the 7-minute target, and its Category 2 mean of 18 minutes 30 seconds was above the 18-minute target. Its Gera Ambulance Performance Index is 100 / 100. Source: NHS England AmbSYS, May 2026.
What should I do for a non-emergency in the North East and Yorkshire area?
For a 999 emergency always call 999. For a non-urgent health concern that does not need an ambulance, a GeraClinic online consultation with a UK-registered clinician can assess and triage you β€” often the same day. This helps keep North East Ambulance Service NHS Foundation Trust resources free for genuine emergencies.

Non-emergency in your area? Skip the wait

For a 999 emergency always call 999. For a non-urgent concern that doesn't need an ambulance, a UK-registered GeraClinic clinician can assess and triage you β€” often the same day β€” keeping North East Ambulance Service NHS Foundation Trust resources free for genuine emergencies.

Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β€” Ambulance Quality Indicators (AQI), AmbSYS (May 2026, published 11 June 2026).