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East of England Ambulance Service NHS Trust β€” Ambulance Response Times

Real NHS England Ambulance Quality Indicators (AmbSYS) for May 2026, covering the East of England region. Org code RYC.

What is the ambulance response time for East of England Ambulance Service NHS Trust?

In May 2026, East of England Ambulance Service NHS Trust recorded a mean Category 1 (life-threatening) ambulance response time of 8 minutes 17 seconds β€” above the 7-minute target β€” and a mean Category 2 (emergency) response of 29 minutes 47 seconds against an 18-minute standard, per NHS England AmbSYS. Its Gera Ambulance Performance Index is 72.5/100. Gera re-dates this monthly.

Source:NHS England β€” Ambulance Quality Indicators (AQI), AmbSYSΒ·as of May 2026updated monthly (last: )
Gera Ambulance Performance Index72.5 / 100Combines this trust's Category 1 (8 minutes 17 seconds) and Category 2 (29 minutes 47 seconds) mean response times against their 7-minute and 18-minute targets. England scores 75.3.How this index is calculated
East of England Ambulance Service NHS Trust ambulance response times β€” May 2026 (NHS England AmbSYS, OGL v3.0)
CategoryMean response90th centileEngland meanTarget (mean / 90th)
Category 1 (life-threatening)8 minutes 17 seconds15 minutes 29 seconds7 minutes 52 seconds7 min / 15 min
Category 2 (emergency)29 minutes 47 seconds62 minutes 26 seconds29 minutes 13 seconds18 min / 40 min
Category 3 (urgent)88 minutes 25 seconds208 minutes 51 seconds107 minutes 49 seconds60 min / 120 min
Category 4 (less urgent)105 minutes 28 seconds243 minutes 41 seconds148 minutes 50 secondsβ€” / 180 min

On the latest month, East of England Ambulance Service NHS Trust's Category 1 mean was above the 7-minute target and its Category 2 mean was above the 18-minute target, across 88,443 total incidents. These are monthly averages and not a prediction for any single 999 call.

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East of England Ambulance Service NHS Trust ambulance response times: FAQs

What is the ambulance response time for East of England Ambulance Service NHS Trust?
In May 2026, East of England Ambulance Service NHS Trust recorded a mean Category 1 (life-threatening) response time of 8 minutes 17 seconds and a mean Category 2 (emergency) response time of 29 minutes 47 seconds. The national targets are 7 minutes and 18 minutes respectively. England averages were 7 minutes 52 seconds (C1) and 29 minutes 13 seconds (C2). Source: NHS England AmbSYS, May 2026.
How fast do ambulances arrive for a heart attack in the East of England Ambulance Service NHS Trust area?
A suspected heart attack is usually a Category 2 call. In May 2026, East of England Ambulance Service NHS Trust had a mean Category 2 response time of 29 minutes 47 seconds and a 90th-centile time of 62 minutes 26 seconds (9 in 10 responses were within this). The most life-threatening calls (Category 1, e.g. cardiac arrest) had a mean response of 8 minutes 17 seconds. These are monthly averages, not a guarantee for any single call. Source: NHS England AmbSYS, May 2026.
Is East of England Ambulance Service NHS Trust meeting the ambulance response targets?
On May 2026 data, East of England Ambulance Service NHS Trust’s Category 1 mean of 8 minutes 17 seconds was above the 7-minute target, and its Category 2 mean of 29 minutes 47 seconds was above the 18-minute target. Its Gera Ambulance Performance Index is 72.5 / 100. Source: NHS England AmbSYS, May 2026.
What should I do for a non-emergency in the East of England area?
For a 999 emergency always call 999. For a non-urgent health concern that does not need an ambulance, a GeraClinic online consultation with a UK-registered clinician can assess and triage you β€” often the same day. This helps keep East of England Ambulance Service NHS Trust resources free for genuine emergencies.

Non-emergency in your area? Skip the wait

For a 999 emergency always call 999. For a non-urgent concern that doesn't need an ambulance, a UK-registered GeraClinic clinician can assess and triage you β€” often the same day β€” keeping East of England Ambulance Service NHS Trust resources free for genuine emergencies.

Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β€” Ambulance Quality Indicators (AQI), AmbSYS (May 2026, published 11 June 2026).