East of England Ambulance Service NHS Trust β Ambulance Response Times
Real NHS England Ambulance Quality Indicators (AmbSYS) for May 2026, covering the East of England region. Org code RYC.
What is the ambulance response time for East of England Ambulance Service NHS Trust?
In May 2026, East of England Ambulance Service NHS Trust recorded a mean Category 1 (life-threatening) ambulance response time of 8 minutes 17 seconds β above the 7-minute target β and a mean Category 2 (emergency) response of 29 minutes 47 seconds against an 18-minute standard, per NHS England AmbSYS. Its Gera Ambulance Performance Index is 72.5/100. Gera re-dates this monthly.
| Category | Mean response | 90th centile | England mean | Target (mean / 90th) |
|---|---|---|---|---|
| Category 1 (life-threatening) | 8 minutes 17 seconds | 15 minutes 29 seconds | 7 minutes 52 seconds | 7 min / 15 min |
| Category 2 (emergency) | 29 minutes 47 seconds | 62 minutes 26 seconds | 29 minutes 13 seconds | 18 min / 40 min |
| Category 3 (urgent) | 88 minutes 25 seconds | 208 minutes 51 seconds | 107 minutes 49 seconds | 60 min / 120 min |
| Category 4 (less urgent) | 105 minutes 28 seconds | 243 minutes 41 seconds | 148 minutes 50 seconds | β / 180 min |
On the latest month, East of England Ambulance Service NHS Trust's Category 1 mean was above the 7-minute target and its Category 2 mean was above the 18-minute target, across 88,443 total incidents. These are monthly averages and not a prediction for any single 999 call.
Estimate response time at East of England Ambulance Service NHS Trust
Choose an emergency category to see the real latest response time vs the England average and the fastest trust.
Compare other ambulance trusts
- East Midlands Ambulance Service NHS Trust (64.5 / 100)
- Isle of Wight NHS Trust (73.7 / 100)
- London Ambulance Service NHS Trust (77.8 / 100)
- North East Ambulance Service NHS Foundation Trust (100 / 100)
- North West Ambulance Service NHS Trust (86.8 / 100)
- South Central Ambulance Service NHS Foundation Trust (66 / 100)
- South East Coast Ambulance Service NHS Foundation Trust (77.7 / 100)
- South Western Ambulance Service NHS Foundation Trust (59.6 / 100)
- All ambulance trusts & England average β
East of England Ambulance Service NHS Trust ambulance response times: FAQs
- What is the ambulance response time for East of England Ambulance Service NHS Trust?
- In May 2026, East of England Ambulance Service NHS Trust recorded a mean Category 1 (life-threatening) response time of 8 minutes 17 seconds and a mean Category 2 (emergency) response time of 29 minutes 47 seconds. The national targets are 7 minutes and 18 minutes respectively. England averages were 7 minutes 52 seconds (C1) and 29 minutes 13 seconds (C2). Source: NHS England AmbSYS, May 2026.
- How fast do ambulances arrive for a heart attack in the East of England Ambulance Service NHS Trust area?
- A suspected heart attack is usually a Category 2 call. In May 2026, East of England Ambulance Service NHS Trust had a mean Category 2 response time of 29 minutes 47 seconds and a 90th-centile time of 62 minutes 26 seconds (9 in 10 responses were within this). The most life-threatening calls (Category 1, e.g. cardiac arrest) had a mean response of 8 minutes 17 seconds. These are monthly averages, not a guarantee for any single call. Source: NHS England AmbSYS, May 2026.
- Is East of England Ambulance Service NHS Trust meeting the ambulance response targets?
- On May 2026 data, East of England Ambulance Service NHS Trustβs Category 1 mean of 8 minutes 17 seconds was above the 7-minute target, and its Category 2 mean of 29 minutes 47 seconds was above the 18-minute target. Its Gera Ambulance Performance Index is 72.5 / 100. Source: NHS England AmbSYS, May 2026.
- What should I do for a non-emergency in the East of England area?
- For a 999 emergency always call 999. For a non-urgent health concern that does not need an ambulance, a GeraClinic online consultation with a UK-registered clinician can assess and triage you β often the same day. This helps keep East of England Ambulance Service NHS Trust resources free for genuine emergencies.
Non-emergency in your area? Skip the wait
For a 999 emergency always call 999. For a non-urgent concern that doesn't need an ambulance, a UK-registered GeraClinic clinician can assess and triage you β often the same day β keeping East of England Ambulance Service NHS Trust resources free for genuine emergencies.
Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β Ambulance Quality Indicators (AQI), AmbSYS (May 2026, published 11 June 2026).