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Category 1 Ambulance Response Times in England

Category 1 calls are life-threatening, such as cardiac arrest or someone not breathing. Real NHS England AmbSYS data for May 2026, across 11 ambulance trusts. Target: 7 minutes mean / 15 minutes 90th-centile.

What is the Category 1 ambulance response time in England?

In May 2026, the England mean Category 1 ambulance response time was 7 minutes 52 seconds, with a 90th-centile of 13 minutes 58 seconds, across 82,666 Category 1 incidents, per NHS England Ambulance Quality Indicators (AmbSYS). Category 1 calls are life-threatening, such as cardiac arrest or someone not breathing. Gera re-dates this monthly.

Source:NHS England β€” Ambulance Quality Indicators (AQI), AmbSYSΒ·as of May 2026updated monthly (last: )
Category 1 ambulance response by trust β€” May 2026 (NHS England AmbSYS, OGL v3.0), fastest mean first
TrustMean response90th centileIncidents
North East Ambulance Service NHS Foundation Trust6 minutes 12 seconds10 minutes 40 seconds3,564
North West Ambulance Service NHS Trust6 minutes 55 seconds11 minutes 46 seconds10,810
London Ambulance Service NHS Trust7 minutes11 minutes 55 seconds15,471
West Midlands Ambulance Service University NHS Foundation Trust7 minutes 54 seconds13 minutes 54 seconds9,856
Yorkshire Ambulance Service NHS Trust7 minutes 55 seconds13 minutes 54 seconds7,600
South East Coast Ambulance Service NHS Foundation Trust8 minutes 9 seconds15 minutes 16 seconds6,129
East of England Ambulance Service NHS Trust8 minutes 17 seconds15 minutes 29 seconds8,593
Isle of Wight NHS Trust8 minutes 24 seconds13 minutes 49 seconds167
East Midlands Ambulance Service NHS Trust8 minutes 47 seconds15 minutes 18 seconds7,519
South Central Ambulance Service NHS Foundation Trust8 minutes 49 seconds15 minutes 59 seconds4,011
South Western Ambulance Service NHS Foundation Trust9 minutes 22 seconds17 minutes 11 seconds8,946

Other ambulance call categories

Category 1 ambulance response times: FAQs

What is the Category 1 ambulance response time in England?
In May 2026, the England mean Category 1 ambulance response time was 7 minutes 52 seconds, with a 90th-centile time of 13 minutes 58 seconds, across 82,666 Category 1 incidents. Category 1 calls are life-threatening, such as cardiac arrest or someone not breathing. Source: NHS England AmbSYS, May 2026.
What counts as a Category 1 ambulance call?
Category 1 ambulance calls are life-threatening, such as cardiac arrest or someone not breathing. The response standard is a mean of 7 minutes and a 90th-centile of 15 minutes. In May 2026 the England mean was 7 minutes 52 seconds.

Not a 999 emergency? Talk to a doctor now

Category 1 calls are life-threatening, such as cardiac arrest or someone not breathing. For a life-threatening emergency always call 999. For a non-urgent concern, a UK-registered GeraClinic clinician can assess, triage and escalate β€” often the same day.

Contains public sector information published by NHS England and licensed under the Open Government Licence v3.0. Source: NHS England β€” Ambulance Quality Indicators (AQI), AmbSYS (May 2026, published 11 June 2026).